Cancellation Policy

We understand that life happens and last minute cancellations are sometimes unavoidable. As we often reserve between 1-2 hours for you, if you know you need to change your appointment could you please give us 48 hours notice so we can re-book your spot.

If you do need to cancel we’ll give you a courtesy call to re-book you for another time & date.

IMPORTANT: Due to a large number of unconfirmed appointments not showing up, if you have not confirmed your appointment 24 hours beforehand we may cancel your appointment.

*Please arrive on time as late arrivals will cut into your treatment time.

Thank you,

Gay & The Skinology Team